What is Cloud-Based Software?

Software as a service (SaaS) offers the delivery of cloud-based software solutions. The cloud-based software provider hosts the app and infrastructure. It has the benefits of scalability, improved patient security, reduced costs, and easy maintenance. Healthcare organizations opt for cloud-based EMR/EHR software solutions because of greater flexibility and reduced compliance concerns.

5 tips to maximize cloud-based software services

~ Training It is important to stress the importance of training. If staff is trained well to use the software features, and tools then the software will operate to its maximum potential to benefit a practice. Training resources like articles, videos, and guides can be helpful to make sure the staff members are comfortable with the software. Healthcare organizations can’t expect it from the staff alone so physicians need to be involved and engaged to make sure that the practice runs smoothly.

~ Customization A cloud-based Practice Management (PM) software allows any practice to manage medical billing procedures and patient records with a personalized dashboard. This dashboard provides a bridge of connection with every part of the practice. It is advised that the dashboard is customized according to specific needs. Reporting functionalities can also be customized which can provide helpful insights about practice performance levels.

~ Patient Portal EMR Software Patient portals are an effective platform to decrease staff work and keep patients happy. Patients can easily confirm, schedule, and reschedule appointments through the portal. Patients can also pay online payments in a breeze and make use of educational resources that are available to them. The patent portal software platform empowers patients to keep them satisfied throughout their healthcare journey. Staff members can focus on other patient services as they don’t have to print records for patients as patients have free access to medical records and other information.

~ Insurance Eligibility The software system can check patient insurance eligibility before their doctor’s appointment which will save the time of staff members during busy working hours. Medicare Managed Care Plan can be unclear for many patients so providers need to check with the carrier before the visit with the Medicare patient.

~ Access Round the Clock The remote access of a cloud-based software system offers flexibility for providers and staff members to access patient records and other important information from anywhere. The single sign-in functionality is becoming common on the cloud which helps providers access all personal health information easily and securely through smartphones which helps enhance the patient care process and improve patient outcome levels.

Moving Forward

Cloud-based software services are the way forward for your medical practice! The tips mentioned above will guide medical practices through the cloud to enhance billing, administrative and clinical workflows which will attract new patients and generate more revenue.